All industries For Veterinary Practices

Worried owners heard, first time.

Reception is overwhelmed, routine bookings block urgent calls, and after-hours emergencies need a clear path. Let's sort it.

  • Real people who pick up
  • London based
  • 4.8 on Google
Sound familiar?

What gets in the way, day to day.

Anxious owners on hold

A worried pet owner who can't reach you rings another practice.

Routine and urgent all mixed up

Everything funnels through reception, so routine bookings choke urgent calls.

More than one branch

Practices with several sites need one number and smart routing between them.

Out-of-hours confusion

Owners need clear directions after hours, not an unanswered phone.

What changes

From daily frustration to just working.

TodayWith Comms Circle
Every call goes to the same busy desk A simple menu sends urgent calls straight through
Each branch on a different system One system across branches, with calls routed to whoever is free
Owners phoning to confirm appointments Reminders and vaccination recalls go out by text
After-hours calls ring out Callers hear your emergency guidance and details are captured
How it works

Switching is easier than you think.

  1. 1

    A quick chat

    15 minutes on what's frustrating you now. No pitch.

  2. 2

    A clear plan

    What we'd change, what it costs and how long it takes, in plain English.

  3. 3

    We do the switch

    We set everything up and move your numbers across for you.

  4. 4

    We stay on hand

    Real people who pick up, and already know your set-up.

★★★★★
Rated 4.8 on Google by London businesses who were tired of hold music and finger-pointing.
Google reviews, Comms Circle customers

See what we'd change for you.

Tell us how you work today. We'll show you what we'd fix first and what it would cost.

Questions

What veterinary practices ask us.

Something else on your mind? Call 0330 118 0700.

Can urgent calls skip the queue?

Yes. A short menu lets callers choose an urgent option that rings straight through to the right people.

We have several branches. Can they share one number?

Yes. One number can route calls to the nearest or least busy branch, and each site can still have its own number.

Can we send vaccination reminders?

Yes. Recall and reminder texts can be sent from your practice name, and owners can reply.

Ready when you are.

15-minute call. No pitch. We'll tell you what we'd actually change.

Telecoms for veterinary practices in East London, from a team down the road.

We're based at Mirror Works in Stratford, E15, and look after businesses across East London and the rest of the capital. When you call, you get someone who knows your set-up, not a call centre.

Business telecoms in East London
  • Stratford
  • Canary Wharf
  • Shoreditch
  • Hackney
  • Bow
  • Whitechapel
  • Walthamstow
  • Leyton
  • Ilford
  • Barking
  • Romford
  • the City
  • and beyond