Patients can't get through
Reception is busy with patients in front of them, so the phone rings out.
Phones ringing during appointments. Empty chairs from no-shows. Patients who can't get through. We fix the bits that cost you most.
Reception is busy with patients in front of them, so the phone rings out.
An empty chair is lost income, and most no-shows simply forgot.
Patients with toothache at 8pm need to land somewhere useful, not a full voicemail box.
Everyone rings at 8am. Callers hit engaged, then try another practice.
The three things that make the biggest difference in your sector, all set up and supported by one team.
Call queues, simple menus and overflow, so patients reach a person instead of an engaged tone.
See how it worksAppointment reminders and recall messages by text, two-way so patients can reply.
See how it worksAnswers when reception is busy or closed, and passes on every message.
See how it works15 minutes on what's frustrating you now. No pitch.
What we'd change, what it costs and how long it takes, in plain English.
We set everything up and move your numbers across for you.
Real people who pick up, and already know your set-up.
Rated 4.8 on Google by London businesses who were tired of hold music and finger-pointing.
Tell us how you work today. We'll show you what we'd fix first and what it would cost.
Yes. Calls go to your reception team first. Queues, overflow and the AI agent only step in when everyone is busy or you're closed.
Yes. Texts can show your practice name, so patients know who they're from.
Yes. The same set-up suits any practice with a busy reception, including GP and healthcare clinics.
15-minute call. No pitch. We'll tell you what we'd actually change.
We're based at Mirror Works in Stratford, E15, and look after businesses across East London and the rest of the capital. When you call, you get someone who knows your set-up, not a call centre.
Business telecoms in East London